Service

  • Super-fast response

    Super-fast response

    7*24 online service. Multi-channels to reach us at any time, including Facebook, What’s App, Skype, etc. All the emails and complaints will be replied in 4h.

  • Customization services

    Customization services

    The products can be specially researched, designed and processed on request. Sinorock® can do OEM according to customers’ request. You can get the test report for FREE.

  • One-to-one service strategy

    One-to-one service strategy

    Sinorock® adheres to the “one-to-one” service strategy. There will always be one staff to service for you avoiding the predicament of the multilateral communication.

  • Technical support

    Technical support

    Our chief engineer is waiting to provide you the most professional and reliable technical service online or on site. Any problem can be sent to: sinorock01@sinorockco.com

  • High efficiency & short delivery time

    High efficiency & short delivery time

    Production will be arranged immediately after receiving the prepayments in 24 hours.

  • Cargo tracking

    Cargo tracking

    Excellent service will be provided to remind each link in the whole process from the sea booking, shipping to the arrival of the products.